Quickly learn how to create and entitle a Horizon Desktop Pool to provide end users with anywhere access to the desktop resources they need to be productive. Then, take it a step further by rapidly provisioning virtual desktops or remote desktop session host (RDSH) pools using Instant Clones. Finally, ensure end users maintain anywhere access to all of their desktops and applications by utilizing application pools and troubleshooting basic issues. When you are ready, checkpoint your knowledge via Odyssey, the gamification of Hands-on Labs.
An End User Computing Specialist is responsible for supporting all PC and laptop hardware, operating systems, and our users. He/she provides PC, Mac, and mobile device support and resolve problems to the end user’s satisfaction.